About Us

About us

Story about our company

From its humble beginnings in 1964, M&T Glass Shop has been a stalwart in serving the diverse needs of Ottawa and Eastern Ontario. Committed to earning and keeping your business, our dedicated crew comprises skilled individuals with a mindset geared towards exceeding your expectations.

Dedicated Crew Ensuring Your Satisfaction

Whether you are embarking on a DIY project or require onsite support, M&T Glass is here for you. Our staff members bring a diverse range of skills to the table, ensuring that your project is handled with precision and care.

0

+

Years of Operation
Benefits

Why you should choose us?

Emergency Support Available 24/7

Your emergency is our emergency! We understand that unforeseen circumstances can arise at any time. That's why our emergency operators and service technicians are available 24 hours a day, 7 days a week. Reach out to us at (613) 745-7158 for immediate assistance.

Comprehensive Services Tailored to Your Needs

At M&T Glass, we offer a wide range of services tailored to meet the unique requirements of our customers. Whether it's residential, commercial, or institutional projects, our expertise spans diverse domains.

Quality Products for Every Project

Explore a variety of high-quality glass products at M&T Glass. Our commitment to quality and durability ensures that you receive products that not only meet but exceed industry standards. Plus, enjoy customization options to match your unique preferences.

REQUEST A FREE ON-SITE ESTIMATE

  • NEW! ADD PHOTOS OR VIDEOS TO YOUR REQUEST!
    Drop files here or
    Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 3 GB, Max. files: 5.

    Your Glass Needs, Our Priority

    M&T Glass Shop is not just a service provider; we are your trusted glass partner. Recap the key points and consider this an invitation to explore our services. Contact us or visit our shop to experience the M&T difference.

    Your EMERGENCY is our EMERGENCY! Our emergency operators and service technicians are here to support you 24 hours a day and 7 days per week! Call us at (613) 745-7158.

    REQUEST A FREE ON-SITE ESTIMATE

    • NEW! ADD PHOTOS OR VIDEOS TO YOUR REQUEST!
      Drop files here or
      Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 3 GB, Max. files: 5.

      Warranty Policy

      At M&T Glass, we take pride in the quality of our work and stand behind our craftsmanship. Please review our warranty coverage below:

      • Installation Warranty: We provide a 1-year warranty covering installation defects.
      • Sealed Unit Warranty: We offer a 10-year warranty on sealed glass units. This warranty applies only if the seal is compromised and visible moisture appears between the panes.
      • Windows & Doors Warranty: Our warranty for windows and doors is a minimum of 10 years, or as specified by the manufacturer.
      • Screen Warranty: Screens carry a 1-year warranty.

      Exclusions: This warranty does not cover:

      • Normal wear and tear
      • Any glass breakage after installation, as external factors beyond our control can cause damage.
      • For any warranty claims or return inquiries, please contact M&T Glass with proof of purchase and relevant details. Our team is happy to assist you.

      Thank you for choosing M&T Glass!

      Return and Refund Policy

      At M&T Glass, we are committed to providing high-quality products and services. Please review our return and refund policy below:

      • Custom Orders: All custom orders are final sale and are not eligible for refunds or returns.
      • Standard Returns: Customers may return standard items within 30 days of purchase, provided they have the original receipt and the item is in its original condition.
      • Restocking Fee: In some cases, M&T Glass may accept returns beyond the 30-day period; however, a 15% restocking fee will be deducted from the refund amount.
      • Customer Responsibility: M&T Glass is not responsible for any customer items left at our facility for more than 30 days. Items left beyond this period may be discarded or become ineligible for return.
      • For any return or refund inquiries, please contact M&T Glass. Our team is happy to assist you.

       

      Thank you for choosing M&T Glass!