5 Questions to Ask When Choosing a Glass Repair Company

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Mishaps and accidents are a part of life, especially when glass is involved. That’s why it’s important to have a reliable glass repair company on hand to help you deal with any unforeseen damages that need repair. So if you’re in the process of searching for a glass repair company, here are five questions you should always ask first before deciding.

1) What type of repairs do they cover?

You want to ensure whatever company you select, that they can cover a wide variety of repairs. From storefront windows to patio doors to shower enclosures to mirrors, you want a company that lives and breathes glass. You also want to ask if they are equipped to replace plate glass or sealed units (thermal windows). Get as much information as you can.

2) Do they service residential and commercial?

Whatever your needs are, the more that they will cover, the better. Whether it’s your home or your business, it’s always good to select a company that can handle any situation.

3) For commercial, what type of businesses do they service?

Whether it’s a hotel, restaurant, strip mall, or shopping mall – you want to ensure they cover your line of business. This can vary for different service companies, so it’s important to know exactly what type of businesses and facilities that they will cover.

4) Do they service and replace damaged hardware?

Replacing damaged commercial hardware is important to know, along with what brands they cover. Some companies may not always offer this. At M&T Glass, if it has anything to do with windows, doors, or glass, you can bet we’ve got you covered – just check out our Parts Board  to get a small idea. We stock the largest selection of window and door hardware in Ottawa, carrying everything from handles to sash stops to latches to hinges and so much more. If we don’t have the part, we can find it for you.

5) Do they have on-call emergency repair technicians?

Cracked or broken glass is always an unfortunate possibility. It’s important for your business to have a repair company that can be called upon in a moments notice. You need to ensure that the company you select is open 24 hours a day, 7 days a week to provide you with any emergency service that may be required in the unforeseeable future, no matter what the time is. Emergencies don’t care that it’s a holiday or a Sunday night – so neither do the best glass repair companies.

If you’re in the market for a glass repair company, it’s important to do your research. Look for companies with good reviews based on their responsiveness, quality, and work ethic. It’s also handy to ask around your local neighbourhood for recommendations. But when you do narrow down your search, now you’ll know what questions to ask in order to make the best selection. Since glass materials are becoming increasingly popular among both residential and commercial design, it is crucial to have experts on hand to deal with the situation. Do your research now so that you can be prepared.



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