{"id":8869,"date":"2026-03-18T11:03:24","date_gmt":"2026-03-18T15:03:24","guid":{"rendered":"https:\/\/mtglass.com\/?page_id=8869"},"modified":"2026-03-18T12:04:45","modified_gmt":"2026-03-18T16:04:45","slug":"join-our-team-7","status":"publish","type":"page","link":"https:\/\/mtglass.com\/fr\/join-our-team-7\/","title":{"rendered":"Join Our Team"},"content":{"rendered":"
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JOIN OUR TEAM\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tApply Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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M & T Glass is always looking for experienced and talented people to join our dynamic team of professionals.<\/p>

If you are motivated, enthusiastic, hard working and know what it means be part of a team, we want to hear from you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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POSITION: Customer Service Receptionist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Job Description: <\/strong><\/h3>

M&T Glass is looking for a professional, high-energy Customer Service Receptionist to join our team. As the first point of contact for our residential and commercial glass services, you will play a critical role in managing our front-of-house operations, ensuring our clients receive the expert service they expect from an industry leader.<\/p>

Core Responsibilities<\/strong><\/h3>

Client Communications:<\/strong>
Act as the primary point of contact by answering multi-line phone systems and managing the general inquiry email inbox.<\/p>

Quotation Management:<\/strong>
Assist in preparing and sending professional quotes to customers using our internal software systems.<\/p>

Service Scheduling:<\/strong>
Coordinate with the technical team and glaziers to schedule site measurements, installations, and repairs across the Ottawa area.<\/p>

Showroom Support:<\/strong>
Greet walk-in clients, provide basic information on glass types (tempered, laminated, GPW, etc.), and process payments.<\/p>

Administrative Flow:<\/strong>
Maintain accurate digital records of customer interactions, work orders, and follow-ups to ensure no job falls through the cracks.<\/p>

Requirements & Qualifications<\/strong><\/h3>

Communication:<\/strong>
Excellent verbal and written English skills are mandatory. Bilingualism (English\/French) is considered a significant asset in the Ottawa market.<\/p>

Technical Proficiency:<\/strong>
Ability to quickly learn industry-specific software; experience with glass-related terminology or construction scheduling is a plus.<\/p>

Professionalism:<\/strong>
A calm, helpful demeanor\u2014especially when managing busy phones or high-priority commercial clients.<\/p>

Physical Capability:<\/strong>
Must be able to lift up to 30 lbs (to assist with small glass samples or hardware deliveries within the showroom).<\/p>

Organization:<\/strong>
High attention to detail; able to manage multiple quotes and schedules simultaneously without losing accuracy.<\/p>

Why Join M&T Glass?<\/strong><\/h3>

We offer a fast-paced, professional environment where your contribution directly impacts our reputation for excellence. Join a team that values quality craftsmanship and superior customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Applicant requirements<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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